Shipping Policy
We aim to deliver your order quickly and safely.
1. Processing Times
Orders are processed within 2–5 business days. During peak periods, processing times may be longer.
2. Shipping Carriers
We primarily ship with Aramex. Some orders may be sent via Australia Post depending on location or PO Box requirements.
3. Delivery Timeframes
Standard delivery: 3–10 business days depending on your location. Remote areas may take longer.
4. Tracking
All orders include tracking. You will receive tracking details once your order has shipped.
5. Incorrect Addresses
Please ensure your address is correct. We are not responsible for parcels delivered to incorrect addresses provided by the customer.
6. Lost or Damaged Parcels
If your parcel is lost or damaged, please contact us and we will assist in lodging an investigation with the carrier.
